Darwin Award Contest — Actual Call Center Conversations from 2010 - WAY before even grandparents became computer/phone/tablet literate! Which gets your vote for the Darwin Award? Customer: 'I've been calling 700-1000 for two days and can't get through; Can you help?' Operator: 'Where did you get that number, sir?' Customer: 'It's on the door of your business.' Operator: 'Sir, … [Read more...]
When Prayers Follow Your Children to School
A mom was concerned about her kindergarten son, Timmy, walking to school. He didn’t want his mother to walk with him. She wanted to give him the feeling that he had some independence but yet know that he was safe. So she had an idea of how to handle it. She asked a neighbor, Mrs. Goodnest, if she would please follow him to school in the mornings, staying at a distance, so he probably wouldn’t … [Read more...]