Darwin Award Contest — Actual Call Center Conversations from 2010 - WAY before even grandparents became computer/phone/tablet literate! Which gets your vote for the Darwin Award? Customer: 'I've been calling 700-1000 for two days and can't get through; Can you help?' Operator: 'Where did you get that number, sir?' Customer: 'It's on the door of your business.' Operator: 'Sir, … [Read more...]